CUSTOMER SERVICE

REFUNDS AND EXCHANGES

Refunds or Exchanges must be made within 7 days of ship date for Full Refunds on Retail Purchases ONLY.

Please allow up to 5 to 7 business days for the processing of all refunds, after returned items have been received by Yen Linh.

Returns on Wholesale Items are accepted ONLY for Manufacturer Defects.

** Shipping amounts are not included in refunds.

Contact Us for RETURN SHIPPING Instructions and Details.

SHIPPING

We ship Domestic and International.

Most orders take about 4 to 7 business days for delivery.

Rush Delivery available for an additional charge.

International Shipping amounts may vary depending on location and include additional charges.

FORMS OF PAYMENT

Yen Linh accepts only VISA and Mastercard.

PRIVACY

Please review our Privacy Policy, which also governs your visit to YenLinh.com, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit YenLinh.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Yen Linh or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Yen Linh and protected by U.S. and international copyright laws. All software used on this site is the property of Yen Linh or its software suppliers and protected by United States and international copyright laws.

TRADEMARKS

Q International Inc., Yen Linh, Yen Linh Creations, Yen Linh Collection, and YenLinh.com and other marks indicated on our site are registered trademarks of Q International Inc. or its subsidiaries, in the United States and other countries. Yen Linh's trademarks and trade images, and designs may not be copied or used in connection with any product or service that is not Yen Linh, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Yen Linh. All other trademarks not owned by Yen Linh or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Yen Linh or its subsidiaries.

LICENSE AND SITE ACCESS

Yen Linh grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Yen Linh. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Yen Linh. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Yen Linh and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Yen Linh's name or trademarks without the express written consent of Yen Linh. Any unauthorized use terminates the permission or license granted by Yen Linh. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of YenLinh.com so long as the link does not portray Yen Linh, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Yen Linh logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Yen Linh and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS

All items purchased from Yen Linh are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Yen Linh and its affiliates attempt to be as accurate as possible. However, Yen Linh does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Yen Linh itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Yen Linh ON AN "AS IS" AND "AS AVAILABLE" BASIS. Yen Linh MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Yen Linh DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Yen Linh DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Yen Linh ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Yen Linh WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting YenLinh.com, you agree that the laws of the state of Texas, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Yen Linh or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to YenLinh.com or to products you purchase through Yen Linh shall be submitted to confidential arbitration in Texas, except that, to the extent you have in any manner violated or threatened to violate Yen Linh's intellectual property rights, Yen Linh may seek injunctive or other appropriate relief in any state or federal court in the state of Texas, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

OUR ADDRESS

Yen Linh

Q International, Inc.

P.O. Box 1948

Mansfield, Tx 76063

http://www.YenLinh.com